Help Center

The procedure to create users is as follows:

  1. In the USER box, we will see the list of users created in the lower list.
  2. In this case we are viewing the admin user created by default. To the right it will show the services that have been created (mailboxes, databases, websites, etc.).
  3. By pressing the Add User button we will create the user that will manage the hosting account.

We will see the user creation screen with several fields to complete:

  1. Enter the username.
  2. Enter a contact address (it can be different from the email address).
  3. Enter the email address that will receive information about this user and their accounts.
  4. Enter a password following the minimum requirements.
  5. We must choose whether the user will be able to access the control panel of a hosting account or if access will be via the main admin user.
    The other option will send us an email with the data we are creating now.
  6. Set the language in which this user will view the control panel.
  7. In Role we choose whether the user will have full access, like the admin user, or not. This is similar to giving a user root access.
  8. Choose the hosting plan that this user will have. We can create these plans by following these steps:
    How to create hosting plans in HestiaCP
  9. This option will allow us to receive, at our configured email address, any password change that occurs.
  10. At the top right we will see the button to save the changes.
  11. And we will see the Back button to cancel the user creation.

Now that you have a created user you will need to create the Hosting Plan, where you will define the services that will be available.

Follow these steps to create the Hosting Plan:
How to create hosting plans in HestiaCP

Then, you will be able to create Hosting Accounts under this user:

Follow these steps to create a Hosting Account:
How to create a hosting account in HestiaCP